Shipping policy
Thank you for shopping with KrystalWaters.co.za. Please do allow for at least 3 workings days before requesting an update on your order.
Local Lead Time:
Depending on where your delivery address is located and what product has been ordered, it can take between 1 to 5 working days for your order to be delivered. Should there be any delays with your order, you will be contacted. Do note some products are dropshipped and delivery may take longer, but we will be sure to be in touch if there is a delay.
International Lead Time:
Depending on where your delivery address is located and what product has been ordered, it can take between 1 to 3 weeks for your order to be delivered depending on what service is allocated. Should there be any delays with your order, you will be contacted. Do note some products are dropshipped and delivery may take longer, but we will be sure to be in touch if there is a delay.
The current local shipping rates are as follows:
In South Africa Shipping Rates:
S - M Parcel Shipping = R109
L Parcel Shipping = R199
XL Parcel Shipping = R350
International Shipping Rates:
We use TUNL Exports to ship all International orders via FedEx, UPS or TUNL US Economy Service. They are fast, affordable and provide great customer service. Please contact us here for a quote.
Do note all freight charges do not include delivering on weekends or public holidays, unless by special request (additional charges will apply). Please do get in contact for a quote.
